Mutual Evolve

Important Carrier Update

Talcott - New Requirement By September 27, 2024

Effective, September 30, 2024, Talcott will require the attached written authorization to be on file from the contract owner before Mutual will be permitted to request any transactions on behalf of the contract owner. This includes reallocations, subaccount transfers, etc. They will require the forms by September 27, 2024 in order to ensure the client’s service is not interrupted.

Click here to view the written authorization attachment.  


    Reminders

    A Letter from Guardian Insurance

    The Guardian Insurance and Annuity Company entered into an agreement with Talcott Resolution Life Insurance Company to reinsure our block of variable annuity contracts.  No action is required by the client.

    Beginning September 3, as a part of this agreement, Talcott will manage the variable annuity block of contracts.  This change comes as a benefit to our annuity clients.  With $96 billion in assets under management, Talcott has been a leader in this space for over a century providing lasting value to their contract holders.  They provide a level of expertise we are excited to extend to our annuity holders.

    What this means for your impacted clients beginning September 3:

    We've notifyied your clients via a letter. 

    • Your client’s contract number will change

    •  These variable annuities are still Guardian contracts – the contract and its features will not change as a result of this update

    • Clients will have a new toll-free service number to call with a dedicated, domestic team:  1-800-830-4147

    • Clients will still be able to access their account by visiting guardianlife.com/login, and simply clicking on their variable annuity contract for more information on their contract

    2024 RMDs

    As 2024 is now half over, it is time to focus on satisfying RMDs.  RMD amounts can be found on RMD Dashboard on Orion.  Here is the link on how to use the RMD Dashboard.  Please create a case if you have any questions or need any assistance with the Dashboard. 


      Best Practice Tip

      Please remember to indicate in your case where funds are to be drawn from when requesting a Mutual Fund distribution.  You can locate the assets in the account on Orion by right clicking on the account and selecting Assets.


        Carrier Fun Fact

        The following Carriers all require the contract owner to sign an authorization form allowing Mutual to submit Reallocation/Rebalancing requests on the client's behalf

        • Equitable
        • Nationwide
        • Prudential/Foretitude
        • Talcott
        • Venerable
        • Voya

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