How to View Accounts in Orion Using Portfolio Audit

How to View Accounts in Orion Using Portfolio Audit

Viewing Accounts with Portfolio Audit:

The suggested way to view accounts in Orion is by using the Portfolio Audit app.

You can use default views or customized views. Both are showing below:

  1. There are two ways to access Portfolio Audit:
    1. From the Dashboard, click the "All Applications" button on the left-hand side of your screen and scroll through the alphabetical list for the Portfolio Audit App and click it.

      You are looking for this app:

      OR
    2. Type in Portfolio Audit in the Search bar at the top of your screen and select the app.


  2. Once in Portfolio Audit, go the Accounts link in the top left corner of your screen.


  3. The default view and our recommended way to view account information is the "Evolve Portfolio Audit" view.


  4. The default views will have many columns already, such as the ones below. You can include some of the following columns in your own customized view of a default view as well. Please note, some columns may need to be added under show disabled columns. 

    Column NameDescription
    Account IDThe account ID in Orion’s system.
    Household IDThe Orion ID associated with the household for your client.
    Registration IDThe Orion ID associated with the registration of the account for your client.
    ActiveA check here indicates the account is active according to Orion. The default view is to only display active accounts. 
    NameThe name as it appears on your client’s account registration.
    Account TypeThe registration type for your client’s account.
    Account NumberThe account number as it appears at the carrier/fund company.
    Current ValueThe account value per the download source being used for that particular account.
    Fund FamilyThe name of the carrier/fund company for that particular account.
    Old RepThe name of the rep of record before the account transitioned to Mutual Securities, Inc. (MSI).
    Representative NumberThe MSI Evolve rep code used for your firm.
    Representative NameThe name of your firm.
    Download SourceIndicates how Orion is receiving the data, which may affect what kind of data is available.
    Last Position DateThe last date Orion received position files from the download source.
    Datafeed NotesA spot for our team to make any relevant internal notes regarding the status of the datafeed (e.g., a feed for this account may not be available yet).
    Created DateThe date the account was created in Orion.
    Start DateThe date Orion started getting a feed and downloading positions and values.
    Account StatusIGO means the account will be billed on; NIGO means it will not.
    Account Status NotesIf NIGO for billing, this will state why. This is a newer column, so some notes may be blank. 
    Date Client Packet ReceivedThe date MSI received the initial client packet (COBD, NBA, etc.).
    COBD StatusIndicates whether the COBD is IGO or NIGO.
    COBD NotesIf NIGO, explains why. Please note, this column has been retired. It will show information for older accounts.
    COBD Date SubmittedThe date MSI submitted the COBD to the carrier/fund company.
    COBD Date CompletedThe date MSI was told by the carrier/fund company that the COBD was processed.
    NBA StatusIndicates whether the NBA is IGO or NIGO.
    Date NBA AcceptedThe date MSI processed the NBA and created the account internally in our system.
    Non-Brokerage Application NotesIf NIGO, explains why. Please note, this column has been retired. It will show information for older accounts.
    LPOA On File*Indicates whether MSI has received an LPOA for this account.
    LPOA Date ReceivedThe date MSI received the LPOA.
    2025 RMD Value From Product CompanyMSI will be obtaining RMDs directly from product companies throughout the year.
    X/XX/XX QE Manual Account ValueAt the start of each new quarter, the service team obtains quarter-end values for accounts that do not automatically feed into Orion.
    ​*This A New Data Point We Are Tracking So Many Of These May Be Blank.

Creating a Custom View:

You have the ability to create your own custom views to meet your unique needs. To do this:

  1. Go to the right-hand side of your screen and click on the drop down arrow next to Columns.


  2. Then click ‘show disabled columns’ to unhide all of the possible column choices. 


  3. Click the boxes next to the columns you would like to add or remove, and drag them into the order you prefer. Once you’ve checked off the columns you wish to display, go back up to the drop down arrow next to the name of the display and Save as a New View, and name your view. You can also "Set as Default View" if desired.
                 

  4. You will now have a table view of all of the accounts you should have in the Evolve program and will be able to track the status of onboarding, and values.

Some important information to keep in mind:

  1.  Orion doesn’t automatically close an account if the account closes at a carrier/fund company, so if you know that a client has closed their account, please reach out to the Evolve team via the Portal to let us know so we can cancel the account in Orion.
  2. MSI never deletes accounts from Orion. We only cancel the accounts and add them to a datafeed exclusion list, so any of your previously opened accounts are still in the system as “Inactive” if needed.

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