Brighthouse

Annuities only

Link to Forms: No public forms

Third Party Authorization Allowed: Yes

To set up a Third Party Authorization: They would need to send in the Brighthouse Interested Third Party form.

Forms attached here: Mutual LPOA form, Brighthouse Interested Third Party form

Tax Information

	Available Online to Mutual Securities	Mailed to the Client
RMDs	Newest RMDs are available on February	N/A
1099-R	N/A to advisors, however, we can call to be emailed a copy	Mailed by 02/01 to the clients or they can access online
5498	N/A to advisors, however, we can call to be emailed a copy	Mailed by 02/01 to the clients or they can access online

Processing Times for paperwork

*keep in mind will be longer when there are higher volumes, however, sometimes it can even be faster

Financial Requests	-Processed same business day if received in good order before 2 PM EST
Non-Financial Requests (such as beneficiary changes or address changes)	-3-5 business days depending on request
Third Party Authorization	- 3-5 business days
Durable Power of Attorney	- 3-5 business days

Please note, Brighthouse paperwork is always accepted. The below tables are for verbal authorizations.

Account Maintenance

	Mutual	Client	Third Party Authorization	DPOA
Beneficiary Change	No	Owners only - only via paperwork	No	Depends on the roles and responsibilities listed in the DPOA legal document
Statement Preferences (mail or email)	Randal Carson only can call in	Owners only	No	Depends on the roles and responsibilities listed in the DPOA legal document

Updating Contact Information

	Mutual	Client	Third Party Authorization	DPOA
Address	Can update verbally with LPOA on file	Can update verbally or online	No	-Depends on the roles and responsibilities listed in the DPOA legal document
Phone Number	Can update verbally with LPOA on file	Can update verbally or online	No	Depends on the roles and responsibilities listed in the DPOA legal document
Email	Can update verbally with LPOA on file if there was one already on file	Can update verbally or online (can establish online) or with the Contact Information Change Form	No	Depends on the roles and responsibilities listed in the DPOA legal document

Money Movements

- Paperwork always accepted

	Mutual	Client	Third Party	DPOA
Distributions	Yes, as long as it is going to the address of record or to the established bank on file. Mutual must have LPOA on file.	-Owners only, not annuitants	Not allowed at all via phone or written	Depends on the roles and responsibilities listed in the DPOA legal document
Contribution	Yes, we can request contributions as long as there is an established bank on file. Mutual must have LPOA on file.	Owners only, not annuitants	Not allowed at all via phone or written	-Depends on the roles and responsibilities listed in the DPOA legal document
Tax Withholding	Can verbally change federal or state withholding with a LPOA on file.	-Owners only, not annuitants	-No	-Depends on the roles and responsibilities listed in the DPOA legal document
Trading	We can call it in with a LPOA on file and the MSI Reallocation form on file	Owners only, not annuitants	- No	Depends on the roles and responsibilities listed in the DPOA legal document

Miscellaneous

Durable Power of Attorney Requirements	DPOA Legal Documents (make sure sigs are notarized) and original Brighthouse Certificate-In Fact Form
ESignature accepted via DocuSign	Yes, for certain types of requests
Original Death Certificates Required	If over $300,000 value then they require an Original Death Certificate